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William Hill Legal Questions

2 November 2017
par Dutch

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William Hill is a global player in the gaming industry, and is one of the few operators with a truly global footprint. William Hill takes it’s legal responsibilities very seriously and a result expends a lot of time and effort to ensure that it operates within the legal framework of each jurisdiction it operates in. The William Hill legal team is has negotiated with many countries around the world for licensing agreements allowing the business to operate in those countries. The fact is however that each country has their own laws and regulations around wagering, and as such challenges certainly exist in offering wagering products in some countries. This article will outline some of the information associated with how William Hill navigates the legal landscape of the industry in which it competes.

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Is William Hill Legal in my country?

To find out if you can open a William Hill account and play at its casino or sportsbook from your country, follow the below steps for a quick and easy answer:

  1. Click on the button below which will take you to the registration form
  2. When you come to the address section, click “enter it manually”
  3. Enter your country of residence
  4. If your country is not allowed to use William Hill then an error message will appear not allowing you to continue
  5. If there is no error message then you can proceed to open your account

What Countries is William Hill Legal in?

global William Hill

William Hill is listed on the London Stock Exchange under the ticker WMH. It holds licences in the UK, Italy, Spain, Gibraltar & Australia. Due to its size and scale, it is one of the few bookmakers that truly has a global footprint. Will Hill can legally accept customers from 85 countries. Below is a table summarising the countries where William Hill is legally free to do business.

Country Accepted
Andorra Yes
Argentina Yes
Australia (limited) Yes
Austria Yes
Egypt Yes
Finland Yes
Germany (limited) Yes
Gibraltar Yes
Hungary Yes
Iceland Yes
Ireland Yes
Italy (limited) Yes
Latvia (limited) Yes
Liechtenstein Yes
Lithuania Yes
Luxembourg Yes
Macedonia Yes
Malaysia Yes
Malta Yes
Moldova Yes
Montenegro Yes
Norway Yes
Slovakia Yes
Slovenia Yes
Spain (limited) Yes
Sweden Yes
Ukraine Yes
United Kingdom Yes

What countries is William Hill Legally restricted in?

Each country has its own set of laws and regulations which companies like William Hill need to operate under. If they are to comply with the local laws. The fact is that the gaming industry is heavily regulated in most jurisdictions which creates some unique legal challenges for businesses such as William Hill.  This regulation involves the handing out of licences to operators who wish to legally do business in that country. Some of those licences are granted with specific restrictions which William Hill must comply with in order to be fully compliant with the laws of the land.

Below is a table which outlines the list of countries in which William Hill has the authority to operate legally in, with some restrictions.

Country Restrictions
Australia Must register at williamhill.com.au
Italy Must register at williamhill.it
Spain Must register at williamhill.es
Germany No access to Lottery, Horse Racing, Greyhounds, E-Sports, Virtual or Social/Entertainment bets
Latvia No access to Live Casino or Live Games in download version
Ukraine No access to Casino or Poker
Macau No access to Casino or Poker
Macedonia No access to Sports Betting

Account Verification

From a legal standpoint, William Hill needs to comply with certain regulations in each country they do business in so they can satisfy the rules attached to their license. A common requirement on almost all countries is the identification of customers.

account verification William Hill

Customers must be over the age of 18 years old to gamble legally and William Hill has a responsibility to enforce that rule as part of its regulatory requirements. William Hill is legally required to demand that each customer verify their identity within 72 hours of the first attempted deposit. In recent times, this verification process has also been attached to anti money laundering requirements.

Customers may be asked to provide passport, driver’s license or a national ID card. In addition to that other documents such as a bank statement or utility bill to verify your address may also be required.

The information can be sent off to the William Hill legal team via the contact page on the website. Users can use either the live chat or email functions available on that page, where instructions on how to do so are also available.

William Hill Legal FAQ

1. Can I access my William Hill account while I am abroad?

You may not be able to access your account when travelling abroad, depending which country you are in. For legal reasons must block access to its domains from ip addresses from certain countries, so no William Hill welcome bonus can be claimed there.

2. Do I really have to provide proof of my identity and address to William Hill?

Yes, you do. As stated above this is a legal requirement and being a listed publicly traded company, William Hill takes its regulatory compliance very seriously.

3. Which currencies can I use to fund my account?

Currency Code
Australian Dollar AUD
Canadian Dollar CAD
Swiss Franc CHF
Danish Krone DKK
Pound Sterling GBP
Hong Kong Dollar HKD
Japanese Yen JPY
Swedish Krona SEK
Singapore Dollar SGD
US Dollar USD
Euro EUR

Countries where William Hill is illegal

Country Accepted
Afghanistan No
Algeria No
Bangladesh No
Belgium No
Benin No
Botswana No
Brazil No
British Columbia No
Bulgaria No
Burkina Faso No
Cambodia No
Cameroon No
Central African- Republic No
Chad No
China No
Colombia No
Congo No
Cuba No
Cyprus No
Czech Republic No
Democratic Republic of Congo No
Denmark No
Djibouti No
Equatorial Guinea No
Estonia No
Ethiopia No


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