William Hill Casino Review
New Customers Only | Commercial content | 18+
Commercial content / 18+
William Hill is a global wagering operator with a wide range of products including sports, casino, poker and others. Today I am writing a William Hill Casino review where I share my experiences specifically with the casino side of their offering. William Hill has always been a market leading innovator across all sectors, however recent enhancements to their casino games and promotions have made the William Hill casino interesting and worthy of a deeper look.
I have broken down what is on offer into the below criteria and scored accordingly. I will then proceed to give commentary on each criterion.
|William Hill Casino Review||Our rating|
Welcome Bonus – Rating 4/5
William Hill Casino offers a welcome bonus of 100% up to £300. This bonus can also be referred to as a first deposit bonus. It basically means that William Hill will match your deposit, pound for pound, up to a maximum of £300.
Opt in required. Available 1x per customer. First deposit only. Minimum £10 deposit. Maximum £300 bonus. 40x wagering. Bonus expires 7 days from issue. New customers to casino page only. Player, currency, country, game restrictions & terms apply
The minimum deposit amount to qualify for any bonus is £10. If you deposit an amount between £10 & £300, then William Hill will match whatever that amount is, in bonus credits.
To convert your bonus credit into real money that you can withdraw, you need to use it to play. The wagering requirement for this welcome bonus is 30x. This means that for every £10 of bonus earned you need to wager at least £300.
This wagering can occur on any casino game you like and at any stakes, as long as you meet the 30x requirement. Players have 30 days from the deposit date to clear the bonus. Players can not withdraw the bonus until it is completely cleared.
In addition to this welcome bonus, William Hill bonuses are also available on specific games or situations. These bonuses are quite dynamic and change regularly. Be sure to check the promotions page to be kept fully updated of what bonuses are available at any given time.
The welcome bonus from William Hill Casino is generous and easy to clear. I have given it a rating of 4/5 as there are many larger bonuses available in the marketplace, some of which with lower wagering requirements.
I still recommend this bonus highly though, as William Hill Casino is a large, global and well trusted operator which trades on the London Stock Exchange. The safety and integrity that comes with wagering with such an operator makes this welcome bonus extremely competitive in the market.
Casino Games – Rating 5/5
William Hill Casino offers both a browser and a downloadable version of their software. They offer a wide range of slots, card and tables games as well as on going jackpots. The product mix in wide and deep on all 4 categories with new games being released all the time.
The Tiki Paradise and Robocop slots have been tons of fun to play with good payout ratios.
Innovative table games such as Twisted Dice and Bonus Bowling complement the wide range of different versions of blackjack and roulette that one would expect to see.
Jackpots can get into the millions of pounds, and at the time of writing the jackpot Giant game jackpot is sitting at 7.3 million pounds.
Will Hill Casino is certainly a one stop shop for anyone looking to play a wide range of games.
Live Casino – Rating 5/5
William Hill Casino offers a fantastic product called live casino which enables users to interact with live dealers. This feature is available for blackjack, roulette, baccarat and poker.
William Hill Casino has gone above and beyond on with this product, by focusing on the user experience and really tailoring the scenery to whatever the customer is interested in. Users can choose between Mayfair, Vegas and Macau settings including customised decorations and dealer a visual experience for the player which a superb visual experience for the player.
The technical aspect of the product is also extremely impressive, with both the streaming video and sound quality being top notch.
William Hill Casino also offers a £100 bonus for new users to the Live Casino area.
Mobile App – Rating 4/5
William Hill Casino is available for play via mobile applications developed for both the Android and iOS operating systems. The apps are available for download with the Google Play and Apple iTunes stores respectively at no cost to the user.
The William Hill casino app is developed with user experience in mind. In my opinion interacting with the app for casino games is faster and more fun than by playing via a browser. The dynamic of tapping and swiping through the games leads to a more streamlined and seamless user experience, which of course leads to more enjoyment.
The app has a fully integrated account management function allowing users to transact with their accounts quickly and efficiently.
Overall my conclusion is that I enjoy playing casino games on my mobile via the apps more so than via a browser for the above reason.
Other Promos – Rating 4.5/5
William Hill Casino is known for providing a steady flow of promotions and bonuses on regular players. Currently on offer is a daily bonus of £10 for anyone wagering a minimum of £40 on any given day. This comes with a reasonable 30x wagering requirement.
The jewel in the crown for regular players though is the William Hill Casino loyalty rewards program. Any player can join this program and earn comp points which can be later exchanged for cash and prizes. Players receive 1 comp point for every £10 wagered and there is no maximum to the amount of points you can accumulate. The points are then converted into cash or prizes at a rate which depend on the player’s VIP level. Basically, the more you play the larger your kickback is.
Please note that points expire after 3 months of inactivity, so be sure to cash them out regularly.
Customer Service – Rating 5/5
Being a global player for such a long time, William Hill Casino has outstanding customer service. They staff their service team to run globally around the clock so help is never too far away.
Live chat is the fastest and most efficient way to get a question answered. Also on offer is free calls from both inside and outside the UK. Players can always send through a question via the messaging system as well. All 3 methods are extremely efficient and I found staff to be helpful and courteous on all occasions.
William Hill Casino has a robust and in-depth FAQ section for those wishing to help themselves.
|Contact method||Live chat||Telephone|
|Access details||Go to the Contact Us section and hit “Start Chat”||UK : 0800 8526 296
Outside UK: +800 3551 3551
|Go to the Contact Us Section and click “Email”|
|Availability times||24 hours 7 days a week||24 hours 7 days a week||24 hours 7 days a week|
Payment Options – Rating 4/5
William Hill Casino offers a huge variety of payments options including credit card, wallet and bank transfers. Deposits are for the most part instant and William Hill casino has fast withdrawal processing times.
They do not however players the facility to transact using Bitcoins or other crypto currencies yet, and as a result I must assign a rating of 4/5.
See below table for a list of payment options along with important information for each.
|Payment method||Minimum deposit||Maximum Deposit||Transaction fee||Deposit Processing||Withdrawal Processing|
|Credit/debit card||£5||£99,000||Free||Immediate||3-5 Working Days|
|PayPal||£10||£5,500||Free||Immediate||1 Working Day|
|Neteller||£10||£25,000||Free||Immediate||1 Working Day|
|Skrill||£10||£80,000||Free||Immediate||1 Working Day|
|Pingit||£10||£1,500||Free||Immediate||1 Working Day|
|WebMoney||£10||£10,000||Free||Immediate||1 Working Day|
|Eco||£10||£8,400||Free||Immediate||1 Working Day|
|Fast Bank Transfer||£10||£10,000||Free||Immediate||5-10 Working Days|
|Paysafe Card||£10||£250||Free||Immediate||5-10 Working Days|
|Bank Transfer||£25||£100,000||Free||2-3 Working Days||5-10 Working Days|
|Bank Cheque||£25||£100,000||Free||2-3 Working Days||5-10 Working Days|
Overall Rating – 4.5/5
William Hill casino is a leader in its class and scored highly in most categories of inspection.
Remember to take advantage of that great welcome bonus by making your first deposit.
|What we like||What we don’t like|
|👍 Well established and trusted brand||👎 No app available|
|👍 Huge variety of games and features||👎 Average sized welcome bonus|
|👍 Fast withdrawal processing||👎 No Bitcoin transactions|